Shipping policy

Shipping Policy

Order Processing

Orders are generally processed within 5–7 business days. Business days do not include weekends or holidays.

Because My Dogish Bundles products may include personalized and made-to-order items, processing times may be longer during periods of high order volume. Processing time is separate from the carrier’s estimated delivery time.

Once an order is submitted, it cannot be changed or canceled.

Shipping Rates and Delivery

Shipping charges are calculated at checkout based on the package size, weight, destination, and available shipping service.

Delivery dates shown at checkout are estimates provided by the shipping carrier and are not guaranteed. My Dogish Bundles is not responsible for delays caused by the carrier, weather, holidays, or other circumstances outside our control.

Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout. Please carefully review your address before submitting your order.

My Dogish Bundles is not responsible for packages delayed, misdelivered, or returned because of an incorrect or incomplete address provided by the customer.

If a package is returned to us, the customer will be responsible for the cost of reshipping it. Original shipping charges are nonrefundable.

Tracking

When your order ships, tracking information will be sent to the email address provided at checkout. Please allow up to 48 hours for the carrier to update the tracking information.

Lost or Missing Packages

If your tracking information shows that your package is still in transit beyond the expected delivery date, please contact the shipping carrier first and then email us at mydogishbundles@gmail.com.

If tracking shows that your package was delivered but you cannot locate it, please check around your property and with household members and neighbors before contacting the carrier. My Dogish Bundles will assist with available carrier information but cannot guarantee replacement of a package confirmed as delivered to the address provided at checkout.

Damaged Packages

If your order arrives damaged, email mydogishbundles@gmail.com within 7 days of delivery. Include your order number and clear photos of the damaged item, shipping box, and packaging.

Once the damage is confirmed, we will replace the affected item. If a replacement is unavailable, we will issue a refund for the affected item.

Questions about shipping may be sent to mydogishbundles@gmail.com.